FAQs
How long does it take to set up the booth?
We require access to the venue 45 minutes before the event. This does not include hire time.
Are balloon garlands, and backdrops included?
No, these features are add-ons. You can find the details on our add-on services page. Some of our packages do come with a standard backdrop.
Do you provide props?
Yes! We have a selection of standard and glam props to suit your theme.
What locations do you cover?
We cover London, Kent, and the surrounding areas. We can accommodate further areas within the UK at an additional cost.
How much space do you need?
We require 1.5m x 1.5m. We will also need access to a power supply.
How many people can fit in the booth?
3 for our Celestial 360 booth. 10 - 12+ people for our Opulence & Elysian Booth.
What is your cancellation policy?
All deposits are non-refundable unless otherwise specified.
What method of payment is accepted?
We accept all major debit, credit cards, and bank transfers. Full payment must be made 15 days before the event.
Do you have insurance?
Absolutely! We have public liability insurance and the certificate can be shown upon request. Our booths and equipment have all been PAT tested and the certificate can be shown upon request also.

